WHAT WE DO

Hatchett Glass offers residential, commercial, and vehicle glass replacement at affordable prices.

10527 KINGSTON PIKE, SUITE C
KNOXVILLE, TN 37922

Frequently Asked Questions

At Hatchett Glass, we know that choosing the right glass company comes with questions—whether you're planning a custom installation or need a quick replacement. We've compiled answers to the most common questions our clients ask to help you make an informed decision and better understand our services.
What types of glass services does Hatchett Glass provide?

Hatchett Glass specializes in both residential and commercial glass solutions, including storefront installations, glass doors, window replacements, and custom glass fabrication. We also offer expert windshield and auto glass replacement services. Whether you're improving your home, securing your business, or repairing vehicle glass, we’re ready to help.

Do you offer emergency or same-day glass services?

Yes, Hatchett Glass provides emergency glass repair for both commercial and residential needs. If you have a broken window, damaged storefront, or urgent situation requiring quick service, we do our best to respond as soon as possible. While same-day service is subject to availability, we prioritize safety and fast response.

Are your glass services available outside Knoxville?

Absolutely. Though we are based in Knoxville, TN, we serve a wide range of surrounding areas including Oak Ridge, Farragut, Maryville, and others. Our team is equipped for mobile service, ensuring you receive the same level of expertise wherever your project is located.

What’s the difference between residential and commercial glass?

Residential glass is typically used for home applications such as shower enclosures, patio doors, mirrors, and window replacements. Commercial glass is designed for businesses and includes storefronts, safety glass, curtain walls, and custom partitions. The materials and installation techniques differ based on durability, safety standards, and functional requirements.

Can you help with custom glass design and fabrication?

Yes, we specialize in custom glass fabrication tailored to your exact needs. Whether you want a unique glass partition for an office or decorative glass for a home entryway, our team handles the design, measurements, cutting, and professional installation. Every piece is crafted to ensure beauty and performance.

How long does it take to install or replace glass?

Installation time varies depending on the scope of the project. Simple window replacements can be done in under an hour, while large commercial glass installations may take several hours or multiple days. Auto glass replacements are typically completed within one hour, plus drying time for adhesives when applicable.

What sets Hatchett Glass apart from other glass companies?

Hatchett Glass is known for quality craftsmanship, transparency, and excellent customer service. We take pride in delivering lasting solutions with attention to detail. Our team works closely with clients to ensure expectations are exceeded, offering clear communication and high-quality materials for every job.

Is there a warranty on your glass services?

Yes, we provide warranties on many of our glass products and services to give you peace of mind. Warranty length and coverage may vary based on the type of glass and installation method, but we’re happy to explain your coverage in detail when you receive a quote or service agreement.

Do you provide consultations for commercial glass projects?

Yes, we offer in-depth consultations for commercial projects to ensure we understand your business needs. Our team evaluates your space, reviews glass options, and offers expert recommendations tailored to your goals. From retail storefronts to large office buildings, we’ll help you find the ideal solution.

How can I get a free quote from Hatchett Glass?

You can easily request a free, no-obligation quote by visiting our Free Quote page. Just fill out the form with your project details, and a member of our team will reach out promptly with a personalized estimate and more information.

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